Printer Archives - SCD Information Technology

Bizhub C458 No Registered One-touch Destination Available

Dwayne Grimes — Tue, 22 Oct 2019 14:20:10 +0000

We had an issue where when we hit the “FAX / SCAN” button to the control panel we would get the error “No registered one-touch destination available“. We could find the users in the machines “Address Book“; however when we tried to scan we couldn’t find a proper destination. One of employees discovered when you […]

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Error Code 49.4C02 On HP Printer

Dwayne Grimes — Fri, 04 Jan 2019 16:13:13 +0000

We had a customer getting this error when printing a PDF. It was a networked printer so once one job failed the rest would stack up. Working with a printer repair company they sent us on the right path to get this resolved. Delete out any queued print jobs. Update Acrobat Reader to the latest […]

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Xerox ColorCube 9303 – SMTP Scan To Email Settings

Dwayne Grimes — Thu, 02 Aug 2018 21:16:59 +0000

A customer called in because the hard drive in their copier died and was replaced. Since it was replaced the settings were never the same and their “Scan-to-folder” and “scan-to-email” was no longer working. I could see there was an attempt by someone to get this set up; however, they would get an error about […]

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Quickbooks Not Printing

Dwayne Grimes — Mon, 05 Feb 2018 18:23:53 +0000

We had a customer have this issue. We were able to solve this by closing Quickbooks and running the Quickbooks Print and PDF Repair Tool. Here is the link to the tool. https://community.intuit.com/articles/1502297-resolve-problems-saving-as-pdf-printing-or-emailing-out-of-quickbooks-desktop-pdf-tool Let us know if this helped you…

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Fix operation could not be completed (error 0x00000709) Printer Error

Dwayne Grimes — Wed, 27 Sep 2017 18:11:39 +0000

I got this error working on clients machine. The fix was pretty easy. I used a YouTube video to get started. It took me to the Registry and had me change the permissions on a folder to “full control”, and this fixed the issue. The issue was I was unable to remove or set a […]

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Printer Not Showing Up in Devices and Printers – Solved

Dwayne Grimes — Tue, 25 Jul 2017 15:24:58 +0000

Had a customer who’s printer was showing off-line or grayed-out. They removed it and did a search for it but it didn’t come back. I had an IP address in our documentation and I could interface with the printer through the browser. The printers were connected via USB to the server. I tried a straight […]

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