Windows Archives - SCD Information Technology We fix IT and you benefit... Fri, 06 Sep 2019 18:25:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 Razer Lycosa Keyboard Locked Up Computer http://blog.scdit.com/razer-lycosa-keyboard-locked-up-computer/ http://blog.scdit.com/razer-lycosa-keyboard-locked-up-computer/#respond Fri, 06 Sep 2019 17:44:09 +0000 http://blog.scdit.com/?p=829 We have an employee with a Razer Lycosa keyboard. His Windows 10 machine became unresponsive. The wireless mouse worked fine, but no keyboard input. We rebooted and went through BIOS settings and Advanced Start Up tools; however, none of these fixed the issue. We put an old USB keyboard in place of the Razer, and […]

The post Razer Lycosa Keyboard Locked Up Computer appeared first on SCD Information Technology.

]]> http://blog.scdit.com/razer-lycosa-keyboard-locked-up-computer/feed/ 0 Windows 10 Start Menu On Side Not Bottom http://blog.scdit.com/windows-10-start-menu-on-side-not-bottom/ http://blog.scdit.com/windows-10-start-menu-on-side-not-bottom/#respond Thu, 25 Jul 2019 14:31:36 +0000 http://blog.scdit.com/?p=771 We got a call from a user who’s start menu wasn’t working normally on her desktop machine. When we logged in the start menu was already popped up and the taskbar wasn’t visible. Not sure what the user had done but we I clicked in the Notification area I saw the machine was in “Tablet […]

The post Windows 10 Start Menu On Side Not Bottom appeared first on SCD Information Technology.

]]> http://blog.scdit.com/windows-10-start-menu-on-side-not-bottom/feed/ 0 Snipping Tool Not Working http://blog.scdit.com/snipping-tool-not-working/ http://blog.scdit.com/snipping-tool-not-working/#respond Wed, 29 May 2019 14:12:51 +0000 http://blog.scdit.com/?p=698 We got a call where someone’s all important Snipping Tool wasn’t working. When I connected to them to take a look it was easy to see what they saw. When you clicked on the shortcut this was all you would get. This was an easy fix by making a new shortcut to the executable. It […]

The post Snipping Tool Not Working appeared first on SCD Information Technology.

]]> http://blog.scdit.com/snipping-tool-not-working/feed/ 0 Outlook 2013 Can’t Create Signature http://blog.scdit.com/outlook-2013-cant-create-signature/ http://blog.scdit.com/outlook-2013-cant-create-signature/#respond Thu, 09 May 2019 20:47:40 +0000 http://blog.scdit.com/?p=688 We got a call from a user that just got their laptop upgraded to Windows 10 using Office 2013. When the user tried to create their signature Outlook would freeze. Found a couple of links with suggestions, but this one did the trick. https://support.office.com/en-us/article/outlook-freezes-clicking-the-signature-button-c70b36c2-66ca-401c-ab45-f29a46495d02 The trick was to Settings >> Search for Apps. Click on […]

The post Outlook 2013 Can’t Create Signature appeared first on SCD Information Technology.

]]> http://blog.scdit.com/outlook-2013-cant-create-signature/feed/ 0 Delete VIPRE patchmanagement contents http://blog.scdit.com/delete-vipre-patchmanagement-contents/ http://blog.scdit.com/delete-vipre-patchmanagement-contents/#respond Thu, 02 May 2019 16:47:21 +0000 http://blog.scdit.com/?p=684 Had a customer whos machine was running slow. We ran WinDirStat to see what was eating up the space on the machine. The pagesys file was huge, but a large chunk was under VIPRE. Specifically with the PatchManagement Patches. According to VIPRE is it okay to delete out the contents of this folder. We found […]

The post Delete VIPRE patchmanagement contents appeared first on SCD Information Technology.

]]> http://blog.scdit.com/delete-vipre-patchmanagement-contents/feed/ 0 Right Click On Desktop Slow http://blog.scdit.com/right-click-on-desktop-slow/ http://blog.scdit.com/right-click-on-desktop-slow/#respond Mon, 28 Jan 2019 16:22:36 +0000 http://blog.scdeval.com/?p=609 We got a call for a slow machine. Specifically when they would right-click on the desktop to create a new folder it took a couple of minutes before the panel would show up. After doing some clean up and installing some Windows updates we decided to also try a registry fix we stumbled upon. When […]

The post Right Click On Desktop Slow appeared first on SCD Information Technology.

]]> http://blog.scdit.com/right-click-on-desktop-slow/feed/ 0 Window 10 Media Creation Tool and Update Catalog http://blog.scdit.com/window-10-media-creation-tool-and-update-catalog/ http://blog.scdit.com/window-10-media-creation-tool-and-update-catalog/#respond Wed, 05 Dec 2018 20:13:57 +0000 http://blog.scdeval.com/?p=552 Windows 10 allows you to download the Operating System Software. This is a big change for the way Microsoft distributed the installation disks. You may need this to perform a system repair. Here is a link to the download. https://www.microsoft.com/en-us/software-download/windows10 Another link we often need is for the Windows Update Catalog. Here you can search […]

The post Window 10 Media Creation Tool and Update Catalog appeared first on SCD Information Technology.

]]> http://blog.scdit.com/window-10-media-creation-tool-and-update-catalog/feed/ 0 Windows Auto Scrolling Can’t Select Printer Acrobat http://blog.scdit.com/windows-auto-scrolling-cant-select-printer-acrobat/ http://blog.scdit.com/windows-auto-scrolling-cant-select-printer-acrobat/#respond Tue, 27 Nov 2018 22:35:04 +0000 http://blog.scdeval.com/?p=549 We had a call where the user wasn’t able to select the default printer while in Acrobat reader DC. It did work in every other program. He was working from home and connected to his work network via VPN. When he opened Acrobat and tried to select the local printer the printer selection would automatically […]

The post Windows Auto Scrolling Can’t Select Printer Acrobat appeared first on SCD Information Technology.

]]> http://blog.scdit.com/windows-auto-scrolling-cant-select-printer-acrobat/feed/ 0 Monitor Out Of Range http://blog.scdit.com/monitor-out-of-range/ http://blog.scdit.com/monitor-out-of-range/#respond Mon, 26 Nov 2018 20:23:52 +0000 http://blog.scdeval.com/?p=542 We got a call for a customer’s monitor showing “out of range“. This is all the customer could see. We were able to use ScreenConnect and we could see the desktop fine, so it must be the monitor. One suggestion was to go to “msconfig“, in the “boot” tab, check “base video“, and reboot. This […]

The post Monitor Out Of Range appeared first on SCD Information Technology.

]]> http://blog.scdit.com/monitor-out-of-range/feed/ 0 Windows 10 Desktop Icons Missing But In Users Desktop Folder http://blog.scdit.com/windows-10-desktop-icons-missing-but-in-users-desktop-folder/ http://blog.scdit.com/windows-10-desktop-icons-missing-but-in-users-desktop-folder/#respond Thu, 08 Nov 2018 19:25:38 +0000 http://blog.scdeval.com/?p=496 We got a call from a customer who’s machine was having issues. We were able to force a restart on the machine, but when the machine came back up all their desktop files and icons were not there. I went to restore a few of them when I got the warning that the shortcut I […]

The post Windows 10 Desktop Icons Missing But In Users Desktop Folder appeared first on SCD Information Technology.

]]> http://blog.scdit.com/windows-10-desktop-icons-missing-but-in-users-desktop-folder/feed/ 0