Outlook 2013 Can’t Create Signature

We got a call from a user that just got their laptop upgraded to Windows 10 using Office 2013. When the user tried to create their signature Outlook would freeze. Found a couple of links with suggestions, but this one did the trick.

https://support.office.com/en-us/article/outlook-freezes-clicking-the-signature-button-c70b36c2-66ca-401c-ab45-f29a46495d02

The trick was to Settings >> Search for Apps. Click on “Apps and Features”, and uninstall “Microsoft Office Desktop Apps” and uninstall it. It did require a reboot, but everything was working after that.

Let us know if this helped you…

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