Windows 10 Archives - SCD Information Technology We fix IT and you benefit... Fri, 06 Sep 2019 18:25:04 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 Razer Lycosa Keyboard Locked Up Computer http://blog.scdit.com/razer-lycosa-keyboard-locked-up-computer/ http://blog.scdit.com/razer-lycosa-keyboard-locked-up-computer/#respond Fri, 06 Sep 2019 17:44:09 +0000 http://blog.scdit.com/?p=829 We have an employee with a Razer Lycosa keyboard. His Windows 10 machine became unresponsive. The wireless mouse worked fine, but no keyboard input. We rebooted and went through BIOS settings and Advanced Start Up tools; however, none of these fixed the issue. We put an old USB keyboard in place of the Razer, and […]

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]]> http://blog.scdit.com/razer-lycosa-keyboard-locked-up-computer/feed/ 0 Windows 10 Start Menu On Side Not Bottom http://blog.scdit.com/windows-10-start-menu-on-side-not-bottom/ http://blog.scdit.com/windows-10-start-menu-on-side-not-bottom/#respond Thu, 25 Jul 2019 14:31:36 +0000 http://blog.scdit.com/?p=771 We got a call from a user who’s start menu wasn’t working normally on her desktop machine. When we logged in the start menu was already popped up and the taskbar wasn’t visible. Not sure what the user had done but we I clicked in the Notification area I saw the machine was in “Tablet […]

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]]> http://blog.scdit.com/windows-10-start-menu-on-side-not-bottom/feed/ 0 Snipping Tool Not Working http://blog.scdit.com/snipping-tool-not-working/ http://blog.scdit.com/snipping-tool-not-working/#respond Wed, 29 May 2019 14:12:51 +0000 http://blog.scdit.com/?p=698 We got a call where someone’s all important Snipping Tool wasn’t working. When I connected to them to take a look it was easy to see what they saw. When you clicked on the shortcut this was all you would get. This was an easy fix by making a new shortcut to the executable. It […]

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]]> http://blog.scdit.com/snipping-tool-not-working/feed/ 0 Outlook 2013 Can’t Create Signature http://blog.scdit.com/outlook-2013-cant-create-signature/ http://blog.scdit.com/outlook-2013-cant-create-signature/#respond Thu, 09 May 2019 20:47:40 +0000 http://blog.scdit.com/?p=688 We got a call from a user that just got their laptop upgraded to Windows 10 using Office 2013. When the user tried to create their signature Outlook would freeze. Found a couple of links with suggestions, but this one did the trick. https://support.office.com/en-us/article/outlook-freezes-clicking-the-signature-button-c70b36c2-66ca-401c-ab45-f29a46495d02 The trick was to Settings >> Search for Apps. Click on […]

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]]> http://blog.scdit.com/outlook-2013-cant-create-signature/feed/ 0 Window 10 Media Creation Tool and Update Catalog http://blog.scdit.com/window-10-media-creation-tool-and-update-catalog/ http://blog.scdit.com/window-10-media-creation-tool-and-update-catalog/#respond Wed, 05 Dec 2018 20:13:57 +0000 http://blog.scdeval.com/?p=552 Windows 10 allows you to download the Operating System Software. This is a big change for the way Microsoft distributed the installation disks. You may need this to perform a system repair. Here is a link to the download. https://www.microsoft.com/en-us/software-download/windows10 Another link we often need is for the Windows Update Catalog. Here you can search […]

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]]> http://blog.scdit.com/window-10-media-creation-tool-and-update-catalog/feed/ 0 Monitor Out Of Range http://blog.scdit.com/monitor-out-of-range/ http://blog.scdit.com/monitor-out-of-range/#respond Mon, 26 Nov 2018 20:23:52 +0000 http://blog.scdeval.com/?p=542 We got a call for a customer’s monitor showing “out of range“. This is all the customer could see. We were able to use ScreenConnect and we could see the desktop fine, so it must be the monitor. One suggestion was to go to “msconfig“, in the “boot” tab, check “base video“, and reboot. This […]

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]]> http://blog.scdit.com/monitor-out-of-range/feed/ 0 Windows 10 Desktop Icons Missing But In Users Desktop Folder http://blog.scdit.com/windows-10-desktop-icons-missing-but-in-users-desktop-folder/ http://blog.scdit.com/windows-10-desktop-icons-missing-but-in-users-desktop-folder/#respond Thu, 08 Nov 2018 19:25:38 +0000 http://blog.scdeval.com/?p=496 We got a call from a customer who’s machine was having issues. We were able to force a restart on the machine, but when the machine came back up all their desktop files and icons were not there. I went to restore a few of them when I got the warning that the shortcut I […]

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]]> http://blog.scdit.com/windows-10-desktop-icons-missing-but-in-users-desktop-folder/feed/ 0 Outlook Keeps Asking For My Credentials http://blog.scdit.com/outlook-keeps-asking-for-my-credentials/ http://blog.scdit.com/outlook-keeps-asking-for-my-credentials/#respond Mon, 29 Oct 2018 20:01:50 +0000 http://blog.scdeval.com/?p=454 We were having this issue with one of our employees. He would login using his network password. He could access our Outlook Web App (OWA) which requires his same network password; however, when we entered that password into his Outlook we would get “Wrong username or password“. The solution came with the “Credential Manager“.  There […]

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]]> http://blog.scdit.com/outlook-keeps-asking-for-my-credentials/feed/ 0 Change Font Size On Desktop Icons http://blog.scdit.com/change-font-size-on-desktop-icons/ http://blog.scdit.com/change-font-size-on-desktop-icons/#respond Tue, 23 Oct 2018 18:21:23 +0000 http://blog.scdeval.com/?p=446 We had a customer call for this and it took a second to find the right answer. Be prepared to have to restart when you are finished changing the settings. Right-click on the desktop and choose “Personalize“. In the lower left you will see “Display“ Here you can change your display from Smaller, Medium, and […]

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]]> http://blog.scdit.com/change-font-size-on-desktop-icons/feed/ 0 Windows 10 Star Menu Button Not Working http://blog.scdit.com/windows-10-star-menu-button-not-working/ http://blog.scdit.com/windows-10-star-menu-button-not-working/#respond Thu, 14 Jun 2018 19:25:33 +0000 http://blog.scdeval.com/?p=304 If you run into a problem where the hitting the Windows start button and the menu doesn’t pop open then it can be a corrupt profile. I would backing up the user data before you start this process. This is the “C:\Users\” and that user’s folder. Open the control panel, go to “User Accounts”, “Manage […]

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