Office Archives - SCD Information Technology We fix IT and you benefit... Tue, 13 Jul 2021 16:15:30 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 O365 Password Expire Phishing Attempt http://blog.scdit.com/o365-password-expire-phishing-attempt/ http://blog.scdit.com/o365-password-expire-phishing-attempt/#respond Fri, 09 Oct 2020 13:47:59 +0000 http://blog.scdit.com/?p=11766 During a cloud migration from a on-premise Exchange server behind a commercial firewall to a full Office365 Exchange we noticed the amount of spam that was getting through. Here is an example of the email. The phishing email looks very genuine, but isn’t. We hope you find this information prior to an incident at your […]

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]]> http://blog.scdit.com/o365-password-expire-phishing-attempt/feed/ 0 Word Experienced an Error Trying to Open the File http://blog.scdit.com/word-experienced-an-error-trying-to-open-the-file/ http://blog.scdit.com/word-experienced-an-error-trying-to-open-the-file/#respond Thu, 10 Oct 2019 16:45:15 +0000 http://blog.scdit.com/?p=1751 We noticed users were having issues opening Office documents like a Word or Excel file that was sent to them via email. Everything looks normal, but when they click on the file to open it they get the following error. The fix is really easy. Save the file to your machine Right-click on the file […]

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]]> http://blog.scdit.com/word-experienced-an-error-trying-to-open-the-file/feed/ 0 Export Outlook Global Address Book to Excel http://blog.scdit.com/export-outlook-global-address-book-to-excel/ http://blog.scdit.com/export-outlook-global-address-book-to-excel/#respond Fri, 06 Sep 2019 20:54:04 +0000 http://blog.scdit.com/?p=905 We needed to have an Excel spreadsheet of the email addresses we had in global address book group. Here is the best method we found so far. Open a new email In the “To” area click on the “To” button and select your group. Next to the group name you will see a “+” icon. […]

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]]> http://blog.scdit.com/export-outlook-global-address-book-to-excel/feed/ 0 Outlook Online Results Are Limited to 250 items http://blog.scdit.com/outlook-online-results-are-limited-to-250-items/ http://blog.scdit.com/outlook-online-results-are-limited-to-250-items/#respond Mon, 26 Aug 2019 16:13:21 +0000 http://blog.scdit.com/?p=791 We had an employee who needed to find an email from a few months ago, but when he searched in Outlook the results only went back The following article from Microsoft did not work. We changed the “Option” to allow more search results, but this didn’t fix the issue. https://support.microsoft.com/en-us/help/2185146 We ended up creating a […]

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]]> http://blog.scdit.com/outlook-online-results-are-limited-to-250-items/feed/ 0 Outlook Wont Print Portrait http://blog.scdit.com/outlook-wont-print-portrait/ http://blog.scdit.com/outlook-wont-print-portrait/#respond Mon, 29 Jul 2019 15:33:33 +0000 http://blog.scdit.com/?p=774 Got a call from a user who recently changed her print option to landscape and couldn’t get it back to portrait. Going through the regular print options didn’t get back to portrait. Looked on the web for another solution and this following YouTube post had the right answer. Let us know if this helped you…

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]]> http://blog.scdit.com/outlook-wont-print-portrait/feed/ 0 Outlook Cannot open the Outlook Window http://blog.scdit.com/outlook-cannot-open-the-outlook-window/ http://blog.scdit.com/outlook-cannot-open-the-outlook-window/#respond Fri, 05 Jul 2019 20:50:15 +0000 http://blog.scdit.com/?p=767 We upgraded a Windows 7 machine to Windows 10 via the Media Creation Tool. Once the upgrade was finished Outlook wouldn’t run. We got the following error. We uninstalled and re-installed the Office program but this didn’t solve the issue. We ran a repair from the “uninstall Program” but choosing “repair”. This time I start […]

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]]> http://blog.scdit.com/outlook-cannot-open-the-outlook-window/feed/ 0 Outlook Program Trying to Access Email Address Information & VIPRE http://blog.scdit.com/outlook-program-trying-to-access-email-address-information-vipre/ http://blog.scdit.com/outlook-program-trying-to-access-email-address-information-vipre/#respond Wed, 19 Jun 2019 14:28:11 +0000 http://blog.scdit.com/?p=737 We got a call from a customer who got the following popup. A quick search on the web lead me to this article from Microsoft. https://support.office.com/en-us/article/i-get-warnings-about-a-program-accessing-email-address-information-or-sending-email-on-my-behalf-86cc5ece-379e-45e3-b8eb-3fefba09946b I looked on the server and in the Vipre console I couldn’t push updates or definitions. We restarted the users machine to see if Vipre still shows it needs […]

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]]> http://blog.scdit.com/outlook-program-trying-to-access-email-address-information-vipre/feed/ 0 Outlook Showing Wrong Profile Picture http://blog.scdit.com/outlook-showing-wrong-profile-picture/ http://blog.scdit.com/outlook-showing-wrong-profile-picture/#respond Wed, 12 Jun 2019 17:32:57 +0000 http://blog.scdit.com/?p=720 We got a call from a customer who had sent themselves an email as a test and the profile picture was someone else’s photo. This would happen as soon as the user typed in there email address and Outlook recognized it the photo of the other person would show up. We changed his profile picture […]

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]]> http://blog.scdit.com/outlook-showing-wrong-profile-picture/feed/ 0 Outlook 2013 Can’t Create Signature http://blog.scdit.com/outlook-2013-cant-create-signature/ http://blog.scdit.com/outlook-2013-cant-create-signature/#respond Thu, 09 May 2019 20:47:40 +0000 http://blog.scdit.com/?p=688 We got a call from a user that just got their laptop upgraded to Windows 10 using Office 2013. When the user tried to create their signature Outlook would freeze. Found a couple of links with suggestions, but this one did the trick. https://support.office.com/en-us/article/outlook-freezes-clicking-the-signature-button-c70b36c2-66ca-401c-ab45-f29a46495d02 The trick was to Settings >> Search for Apps. Click on […]

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]]> http://blog.scdit.com/outlook-2013-cant-create-signature/feed/ 0 Office 365 you weren’t recognized as a valid sender http://blog.scdit.com/office-365-you-werent-recognized-as-a-valid-sender/ http://blog.scdit.com/office-365-you-werent-recognized-as-a-valid-sender/#respond Mon, 08 Apr 2019 15:45:25 +0000 http://blog.scdit.com/?p=650 Had a user who started to get this message. “Your message couldn’t be delivered because you weren’t recognized as a valid sender”. Logged into their Office 365 Admin account and went to Protection >> Action Center. Saw the user there and clicked “unblock” them. It took a minute, and came back with the user still […]

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