Had a customer who needed to cancel their hosting plan. Normally we set them up so canceling was as new one on us. Here is what we needed to do.

• Log into their Godaddy Account.
• In the “My Products” section we clicked the “Options” button next to the hosting plan we were canceling.
  

  

• Then we needed to hit “Cancel this account” on the next screen.
  

Let us know if this helped you…