Archive: September 2018

Outlook Not Opening Excel Document – EMET

21 September 2018
Dwayne Grimes
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Categories: EMET, MalwareBytes, Office, Word

Had a customer who was having issues opening Office attachments from Outlook. EMET was popping up and preventing Excel and Word from opening attachments in Outlook.

I found this article which got me started.

https://social.technet.microsoft.com/Forums/office/en-US/deeb260d-96c5-4cb4-80a0-f5242d33095b/emet-55-simexecflow-blocking-excel-amp-other-office-opening?forum=emet

This didn’t fix the issue because Excel and Word were still blocked by EMET.  This also messed up the Office 2013 install, so I ran a repair on Office 2013 from Add and Remove Programs. When Excel opened up I had to re-activate the Office programs. I got this repaired.

I removed EMET and re-installed the latest EMET 5.5. This still didn’t resolve the issue. I found this this next link that lead me down a good path.

https://forums.malwarebytes.com/topic/144762-emet-simexecflow-problem-now-appears-fix-on-my-system/

I removed MalwareBytes, restarted the machine, and everything was working now.

I imported the three .XML files mentioned in the link above as well.

Let us know if this helped you…

 

Google Maps API Setting Up Billing Payments

20 September 2018
Dwayne Grimes
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Categories: API Key, Google

After June 11, 2018 Google now charges for accessing the Maps API. This API is used often with website plug-ins. Here are the steps I have taken to get this resolved.  This is what the broken API looks like.

I hope this helps someone else out there….

 

 

Godaddy Hosting Websites In Other Directories

12 September 2018
Dwayne Grimes
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Categories: Cpanel, Domain Name, Godaddy Web Hosting

We have a customer with Deluxe hosting with Godaddy. They have several sites running on separate hosting packages and we were able to combine both websites on to one hosting package.

The big trick was directing the domain to the right folder in the Public HTML folder. In the CPanel navigate to Domains >> Addon Domains.

Next to the Domain name you want to change click the Pencil icon next to the Document Root. Here you can enter the name of the new directory/folder you want this site to live.

 

Let  us know if this helped you….

 

Solved – Excel “Function Not Valid”

12 September 2018
Dwayne Grimes
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Categories: Uncategorized

We ran into an issue with a Excel spreadsheet where pasting text into a field was causing it make the text a formula.

The answer is not use the “@” symbol in the beginning of the text. Some people recommend using an apostrophe or something before the text.  The following link helped us solve this.

https://www.pcreview.co.uk/threads/function-not-valid-getting-rid-of-the-symbol.1763379/

Let us know if this helped you…

 

Godaddy Domain To Office 365

11 September 2018
Dwayne Grimes
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Categories: Domain Name, Godaddy Web Hosting, Office 365

We recently had to move a domain from Wild West Domains to another Godaddy Reseller hosting account. This was able to be done in just a few minutes where a domain transfer usually takes a week to complete. We ran into issue when Godaddy moved the DNS in the background and then asked me what the MX record was. They didn’t explain to me that that we should have written it down, so now we had to start from scratch.

I logged into their Office 365 account as the Admin and went to Setup >> Domains.  We could see there were issues with the various records.

We clicked on the domain name with the issue and it lead us to some screens to fix the issue.

We clicked on the “click here to view”.

Clicking on “Fix my Records” took me to a Godaddy Login where it asked for authorization and then it would fix my records; however, I had already went in and manually updated the records. Their page gave me good instructions on what records to add.  It was broken up in sections and those sections had titles. Those title were the type of record I needed to add. In the image above you will see “MX Records” and CName Records”.

My final records were as follows:

Let us know if this helped you…

 

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