Our tech Timmy stumbled upon this site that is a nice way to tackle Mail Flow issues with Office 365.
Simply navigate to : http://aka.ms/FixEmail and follow prompts. (you will need to login to an office 365 account that’s in the domain you’re dealing with.)
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Had a user getting prompted by Outlook to enter credentials for another email account. There were no additional accounts attached to her outlook. I ended up using Microsoft’s Credential Manager and deleting out all the entries. This time when Outlook opened it was asking to log into a different account that the user once had linked to her email account. I quit Outlook and went back to the credential Manager and deleted out a new entry. Restarted Outlook and the issue was solved.
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Had a customer who got a new laptop and needed Office 2016 installed. I logged in under his account and hit the install software button. When I got the the next page my only choices were phone or tablet. The laptop was running in desktop mode, so it should detect which mode I was in.
We were getting the following error:
“Your admin has turned off Office install. Contact your admin for more information on how to get Office in your organization”
The issue turned out to be he only had a E1 plan which doesn’t include Office. This customer had a disk with Office 2007 that we needed to use.
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EDIT: The entire point of the SHAREUSER account was to do one of two things. Either a) allow remote scanning across this particular client’s VPN. or b) authenticate with a shared network folder across the VPN without posing a security risk due to the amount of floaters who use this PC. This is now deprecated in case B. In case A, you want to keep the credentials, due to remote scanning still relying on corporate resources.
Background:
if you have a network share that you access often, instead of having to type the IP in the address all the time, you can add it to the hosts file in %windir%\System32\drivers\etc\ like so…
192.168.1.5 myserver
…then for every time you type \\myserver in windows explorer window, it’d be the same as typing \\192.168.1.5
days, months, years go by and now you can’t access the shared folder via it’s IP \\192.168.1.5. You may still be able to access it via \\myserver but not via ip.
Solution:
Open Credential Manager in Control Panel and look for the IP address under Windows Credentials (it would have a username as XXXX\SHAREUSER); click “Remove from vault”
Changing time on a Windows machine isn’t tough at all unless the machine is hooked to a Domain. In this case you may need to set the time on the server and then have the individual computer resync their time.
Here is the command line for setting the time to pull from a external source.
w32tm /config /manualpeerlist:time-a.nist.gov /syncfromflags:manual /reliable:yes /update
Then restart the Time services
net stop w32time
net start w32time
Lastly resync the time.w32tm /resync
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Had a client that uses “CodePLex – Outlook Google Calendar Sync” to sync Outlook calendars with their Google calendars. They were getting a bunch of different errors. The following link lead me down the right path.
It seems like there was an issue with the trust center and antivirus. I discovered there wasn’t any antivirus on the machine. When I installed their Vipre anti-virus and restarted the machine this fixed the issue.
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I wanted to record a sound using my work computer which is a Dell Precision T3500 refurbished machine. I knew I was going to need to enable the “stereo mix” driver to do this. Often this driver is disabled and you have to go into the Sound >> Recording, right-click in the blank area and check “show disabled devices” and it shows up. Mine did not.
I solved this issue by going to Dell, putting in my service tag number, and downloaded the basic driver. The driver turned out to be the SoundMax driver. That solved the whole issue.
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