Got a call from a user who recently changed her print option to landscape and couldn’t get it back to portrait. Going through the regular print options didn’t get back to portrait. Looked on the web for another solution and this following YouTube post had the right answer.
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We got a call from a user who’s start menu wasn’t working normally on her desktop machine. When we logged in the start menu was already popped up and the taskbar wasn’t visible. Not sure what the user had done but we I clicked in the Notification area I saw the machine was in “Tablet Mode”. Unchecked this and everything was normal.
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We upgraded a Windows 7 machine to Windows 10 via the Media Creation Tool. Once the upgrade was finished Outlook wouldn’t run. We got the following error.
We uninstalled and re-installed the Office program but this didn’t solve the issue. We ran a repair from the “uninstall Program” but choosing “repair”. This time I start to check Office by opening Word and not Outlook. Word opened fine and so did all the rest of the Office suite. Outlook opened like it should.
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Had a customer who needed to cancel their hosting plan. Normally we set them up so canceling was as new one on us. Here is what we needed to do.
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Got a call from a user who couldn’t read the files off of her SD Card from her Cannon Powershot 190. We connected to her machine and this is what the files looked like in the card reader.
We found articles on the web declaring it is a virus, bad encryption, or just corrupt. We put the card back in the camera and used the camera to format the card again. This fixed the issue and the card could be used again.
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