I came across this issue where the Intellifax 2820 Fax Machine would display “Toner Life End” in its tiny LCD display and continues to ask to replace the toner. I did so and nothing changed. I now know that regardless of how much toner was in the cartridge the Fax machine would continue to display “Toner Life End”.
To resolve this issue, I followed these two steps.
1 – I covered the two round holes on either side of the drum unit with a piece of electrical tape to prevent the machine from seeing the toner level (to trick it into thinking that the toner cartridge is full) – in my case this didn’t resolve the issue
2 – The second step was to reset the page counter (this resolved the issue) of the machine.
- Open the front cover, but leave the toner cartridge where it is
- press [Options]
- press * 0 0 (that’s star zero zero)
At this point you should read Accepted on the LCD display.
That should solve the Toner Life End mystery.