Godaddy Cpanel Email – Can Send But Not Receive
We had a customer discontinue their email package from Godaddy and started to just use the CPanel email. A week later customer wasn’t receiving emails. I could login in to the webmail and send, but I couldn’t receive.
The issue was with the DNS and the mail record. The MX had 2 records and the 2 CName entries had two mail records that needed to be deleted and a MX & an A record needed to be added.
Here is the link I got from Godaddy that gave me the settings I needed.
https://www.secureserver.net/help/article/8852?pl_id=440848&v=1
You can quickly access your DNS in a Godaddy account by logging into your Godaddy account and going to https://dcc.secureserver.net.
Let us know if this helped you…
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Hey man!
Looks like they deleted the page with the settings! Such a bummer, because I’m having the exact same problem (seems like a lot of people are). Any chance you could share those settings?
If you are having trouble getting to the https://dcc.secureserver.net page, you have to log into your Godaddy account first. The https://www.secureserver.net/help/article/8852?pl_id=440848&v=1 link is working for me.