Godaddy Web Hosting

Godaddy Managed WordPress SSL Installation

6 January 2020
Dwayne Grimes
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Categories: Godaddy Web Hosting, Managed Wordpress, Wordpress

We recently completed a Godaddy Managed WordPress site using the Elegant Themes DIVI builder. The site launched but we found that the site wasn’t ranking high in Google. The SEO strategy seemed good; however, simply adding a SSL may help.

Being short on time we decided to let Godaddy install the SSL. The manual method of installing a SSL with Godaddy can be rough. The next day we checked the site and noticed a some of the images were not showing up. We went into to site to investigate and got a warning that that the database was upgraded and we needed to click this button to okay it. Once that was done the images still were not showing up. In the media manager we got the same database upgrade warning. Once we clicked this warning the images in the media library showed up.

We did have to go back to each page that lost the images connection and just re-link them in the page builder. The image source for some images didn’t get the “https” and only had the “http“.

Let us know if this helped you.

Cancel Godaddy Hosting

3 July 2019
Dwayne Grimes
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Categories: Godaddy Web Hosting

Had a customer who needed to cancel their hosting plan. Normally we set them up so canceling was as new one on us. Here is what we needed to do.

  • Log into their Godaddy Account.
  • In the “My Products” section we clicked the “Options” button next to the hosting plan we were canceling.
  • Then we needed to hit “Cancel this account” on the next screen.

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Godaddy Hosting Websites In Other Directories

12 September 2018
Dwayne Grimes
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Categories: Cpanel, Domain Name, Godaddy Web Hosting

We have a customer with Deluxe hosting with Godaddy. They have several sites running on separate hosting packages and we were able to combine both websites on to one hosting package.

The big trick was directing the domain to the right folder in the Public HTML folder. In the CPanel navigate to Domains >> Addon Domains.

Next to the Domain name you want to change click the Pencil icon next to the Document Root. Here you can enter the name of the new directory/folder you want this site to live.

 

Let  us know if this helped you….

 

Godaddy Domain To Office 365

11 September 2018
Dwayne Grimes
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Categories: Domain Name, Godaddy Web Hosting, Office 365

We recently had to move a domain from Wild West Domains to another Godaddy Reseller hosting account. This was able to be done in just a few minutes where a domain transfer usually takes a week to complete. We ran into issue when Godaddy moved the DNS in the background and then asked me what the MX record was. They didn’t explain to me that that we should have written it down, so now we had to start from scratch.

I logged into their Office 365 account as the Admin and went to Setup >> Domains.  We could see there were issues with the various records.

We clicked on the domain name with the issue and it lead us to some screens to fix the issue.

We clicked on the “click here to view”.

Clicking on “Fix my Records” took me to a Godaddy Login where it asked for authorization and then it would fix my records; however, I had already went in and manually updated the records. Their page gave me good instructions on what records to add.  It was broken up in sections and those sections had titles. Those title were the type of record I needed to add. In the image above you will see “MX Records” and CName Records”.

My final records were as follows:

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Godaddy Cpanel Email Can Send But Not Receive

17 July 2018
Dwayne Grimes
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Categories: Cpanel, Email, Godaddy Web Hosting

We recently set up a new Godady CPanel hosting and set up the main email account for this domain. We didn’t want to miss any emails so the email account was set up just like the old hosting CPanel email. We were hoping for a quick switch.

We were able to send from this new email account, but couldn’t receive email. We used the website http://www.mailtester.com and it was showing an error that the email address didn’t exist.

Back in the CPanel account I clicked on MX Entry and we could see it was set for “Remote Exchanger” we changed this to “Local Exchanger” and everything was working.

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Godaddy CPanel Vs. Managed WordPress

17 July 2018
Dwayne Grimes
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Categories: Cpanel, Godaddy Web Hosting, Managed Wordpress

Setting up a customer on new hosting I choose CPanel because that is what I was use to, but given the option of Managed WordPress I decided to go with the managed. Managed WordPress will take care of the core updates which will keep the customer’s site safer.  Godaddy was easy to work with and allowed me to switch plans since the CPanel was just purchased a few days before.

They refunded and re-issued new managed WordPress hosting. I ran the install for the site even though the site was build and I really needed to install my full copy of the site. What i discovered was with the Managed WordPress you get the WP101 video library preinstalled. This is $17.00 yearly value.

The issue I ran into was there is no email with this basic account. This was an issue since I had priced the site to come with some basic email. I called Godaddy and was able to get the CPanel product added back and refund the Managed WordPress product.

Managed WordPress is awesome unless you need cheap email.

Let us know if this helped you…

 

 

 

Godaddy Cpanel Email – Can Send But Not Receive

8 March 2018
Dwayne Grimes
2 Comments
Categories: Cpanel, Email, Godaddy Web Hosting

We had a customer discontinue their email package from Godaddy and started to just use the CPanel email. A week later customer wasn’t receiving emails. I could login in to the webmail and send, but I couldn’t receive.

The issue was with the DNS and the mail record. The MX had 2 records and the 2 CName entries had two mail records that needed to be deleted and a MX & an A record needed to be added.

Here is the link I got from Godaddy that gave me the settings I needed.

https://www.secureserver.net/help/article/8852?pl_id=440848&v=1

You can quickly access your DNS in a Godaddy account by logging into your Godaddy account and going to https://dcc.secureserver.net.

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Install Godaddy SSL Certificate Into A 2010 Exchange

5 February 2018
Dwayne Grimes
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Categories: Exchange, Godaddy Web Hosting, SSL

We got a notification from Godaddy that our SSL has been renewed and is ready to be downloaded and installed. This download will not work you will need to Re-key, wait for verification ( 30 minutes ), and install this new certificate.

  • Log into the Exchange Console and click on “New Exchange Certificate“.
  • Give the new cert a name. I prefer to match the domian the cert is for such as “mail.mydomain.com“. If the common name doesn’t match the certificate name you will get warnings when you visit the page.
  • We often don’t use the “wildcard” feature, so we leave it blank.
  • In the Exchange Configuration page we set the following settings.
    • Client Access Server ( Exchange Active Sync )
      Check “enable” and use “mail.mydomain.com“.
    • Client Access Server (Web Services, Outlook Anywhere, and Autodiscover)
      Check “Enable Web Services is enabled“.
      Check “Outlook Anywhere is enabled”
      External host name for your organization
      “remote.domain.com, mail.domain,com”
      Check “Autodiscover used on the Internet”
      Check “Short URL”
      Autodiscover URL
      remote.domain.com
    • Client Access Server (POP/IMAP)
      Don’t check anything. We don’t use these anymore, but you can if you need it.
    • Unified Message Server
      Do not check this.
    • Hub Transport Server
      Leave these unchecked.
    • Legacy Exchange Server
      Leave unchecked.
  • Click Next
  • Certificate Domains
    Verify the Domains and click next.
  • Organization and Location – Just fill out the company information
  • In the Certificate Configuration verify the “CN” or “Common name” is “mail.mydomain.com” and click “New“.  The certificate will complete, but it will take up to an hour to be verified. After that you can download it from Godaddy.
  • Log into the Godaddy account and to the Certificates area. Find the Cert you are looking for, select the type, and hit download.
  • Unzip the download.
  • Go back to the Exchange server, select the “pending” cert, and click on the “Complete Pending Request”.
  • Hit browse to find the “.crt” file. You will need to change file type to “All Files(*.*)”
  • Select your “.crt” file and hit the “open” button.
  • Hit the complete button.
  • You can now go back to the Exchange Server and assign Services such as IIS, SMTP to the cert.

Here is a great article from Godaddy explaining the Cert on an Exchange 2010

https://www.godaddy.com/help/exchange-server-2010-install-a-certificate-5863

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Godaddy Hosting – upload_max_filesize – How Do I Increase My Upload Size

11 May 2017
Dwayne Grimes
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Categories: Godaddy Web Hosting, Joomla, PHP

My Joomla install told me the upload_max_filesize is 2M. I changed this in my PHP5.ini file on the server, but this had no effect. I learned later that this takes time to become in effect.

A faster way is to “PHP Selector”. You will see “Switch to PHP Options” in the upper-right. Click on this.  Click on the number next to “upload_max_filesize” and change it to what you want. Godaddy said to keep it under a Gig or you will have issues.

Let us know if this helped you…

 

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