We often build sites with the 3 most popular CMSs with CPanel hosting, so when we had a customer move to SquareSpace we were surprised that Square doesn’t give the customer email. Their solution is to use a Google GSuite package. Google’s GSuite is a great product but the costs are around $72.00 a year for each email. Yes you get storage; however, you would get that with a free GMail account.
CPanel email is included with most hosting packages and allow for a large number of email addresses for no additional cost. We often set up the CPanel email to forward to a GMail account, so the customer benefits from GMails capabilities.
We mention all this for the reason of Using SquareSpace to run a simple site may not be cost effective for Non-Profits and small businesses. We always want the best options for our customers, so if you are comparing costs between hosting a site or using SquareSpace you may want to consider the email costs in.
We don’t know if this is typical set up time frame, but it took a few hours for the GSuite account to be set up with Google. Once we submitted the request on the SquareSpace we got the message the set up was in progress. After an hour we Chatted with Square and they said they see the request and Google still needed to finish their part. They also said it could take hours. CPanel email gets set up in minutes.
In the end we discovered SquareSpace was having an internal issue and it took from Thursday till Sunday before Square said things were better and to try again. When we tried again on Monday it only took about 30 minutes before the GSuite account was setup through SquareSpace. When it works it works well, but just another consideration regarding hosting your own site and using SquareSpace.
Let us know if this helps you