We had a user run into this issue, and had been printing all morning. Printed the .PDF attachment, but got the error trying to print the email itself.
Here is what we did to fix it.
- Quit Outlook.
- Navigate to C:\Users\<your user profile>\AppData\Roaming\Microsoft\Outlook\
- Locate the outlprnt file. Rename the file to outlprnt.old.
- Restart Outlook.
Let us know if this helped you…