WordPress Colibri Move Section

We maintain a WordPress website for a customer that was built on the Colibri theme, and we struggled a bit to figure out how to move a section. Lots of page builders out there make it easy to click on a section and just drag-and-drop. This page builder is a little different. Here are the steps we take.

  • In the back-end of the website click on the “Edit with Colibri” next to the page

  • In the “Content” section on the left-hand side the sections are listed. Click on the stacked dots on the left of the section you want to move and drag-and-drop.


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Google My Business Opening Date Matters

We just dealt with a Google My Business (GMB) listing not being publicly viewable. We wrote Google to appeal and they said it might be the “opening date”. We had September 2000, which was correct. The customer told me the opened the 29th, so we changed it to September 29, 2000 and they were re-instated.

Your Google My Business listing is such a helpful tool for getting customers connected to businesses which is why it is important to keep it publicly visible. SCDIT addresses these issues quickly and cautiously. Google doesn’t give you many chances to get it right, so it has to be appealed properly.

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Windows Security Alert Attack

We had a customer almost get scammed by a browser window attack, so we are posting this warning. The customer has security training and questions everything, so the fact they almost got tricked it could happen to anyone. Here is how they almost got scammed.

  • User followed a link from Google’s search results for a manual on their new monitor.
  • They clicked on the “Table of Contents” of this webpage and got the sudden, alarm sounding popup window.
  • The customer has seen these before; however, this one really looked official. They called the number on the screen.
  • The person on the other end answered as Agent so-n-so a Microsoft Security Officer.
  • After sometime the person convinced our user to connect to their machine.
  • They used the “Run” command an ran a script that they said showed where the malware was installed. He said he was sending him to the FTC.
  • Another person answered the phone and took down the information.
  • They sent our customer a Nondisclosure Agreement, but the customer wouldn’t sign it. It was also on “Department of Justice” letterhead.
  • The attackers were insisting on protecting our customer’s money and was asking for the customer to cash some bonds.
  • The customer was smart and agreed to meet them in person, but only at a police station. I believe this is where the conversation ended. This was a smart move.

We are wiping the machine and reinstalling the operating system. Moral of the story is stay vigilant. The attacks are getting complex and convincing.

One of the best ways to overcome the initial browser attack it to hit “ctrl + alt + delete“, choose the “Task Manager“, and then select the browser and hit “End task“.

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Godaddy Hosting – Website Email Not Always Sending

We hit this issue often and it can be frustrating. You have a bunch of technical challenges:

  • Website Form Builder not working correctly
  • DNS Settings
  • Spam Filter / Firewall Settings

Our issue was the “auto-responderwasn’t getting sent. We would get the first email; however, the second notification email the “auto-responder” wasn’t allowed to send. We would get an email saying:

Message Dellivery Failure – Mail Delivery System” as the title, “mailer-daemon@secureserver.net“, and the “Reason: There was an error while attempting to deliver your message….”

In this particular instance the DNS was with Godaddy, the hosting was with Godaddy, but the email was O365. We added “include:secureserver.net” to our existing SPF record in the DNS. We got this setting from the following page.

https://www.godaddy.com/help/send-form-mail-using-an-smtp-relay-server-953

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