JCH Optimize Can’t Log Into Administrator

While building a Joomla 5 website we wanted to see how the build was performing and ran it through Google’s Page Speed Insights. The site did pretty good, but we added the component JCHOptimize to see if we could get even better. We didn’t get much better so we uninstalled the component for now. Well suddenly we could no longer get into the administrator area.

To fix this we followed the error message link which brings us to this page.

https://docs.joomla.org/J4.x:FatalError

Since we couldn’t reach the Administrator area we needed turn on the debugger and set error reporting to the maximum. We had to go to the CPanel, change the permissions on the config file, and edit the configuration file. Once saved we saw that JCHOptimize had lingering modules in the Administrator half of the website.

Once we deleted these folders we were able to access the backend again.

Let us know if this helped you….